Sama-Sama Hotel offers guests convenience like no other and unrivalled service
In this period of time time where information exchange and experential endeavours are evaluated by convenience, rapidity, and even a great service worthy of international standards, Sama-Sama Hotel was established to meet all those criteria with its highly strategic location, which is adjacent to the Kuala Lumpur International Airport, KLIA, as well as the values of which they uphold in their day-to-day operations. It takes only 29 minutes from the Kuala Lumpur city center via the KLIA Express train and just two minutes from the Arrival Hall of KLIA’s Main Terminal Building via a complimentary buggy ride. It’s a no brainer that the convenience of Sama-Sama Hotel makes it a preferred place for many international travellers and also first-time visitors of Malaysia to engage in both personal and professional escapades. But those are not the only reasons why Sama-Sama Hotel has created a name for itself as the core values of touching hearts and making meaningful connections have become synonymous to the brand as a whole, creating an space that it’s conducive, multi-cultural and most significantly friendly in the efforts of embodying the spirit of Malaysian hospitality.
The culmination of its strategic location and a well-cultivated service structure has enabled the five-star hotel to garner multiple awards since its inception. Sama-Sama was one of over 1,000 hotels from 145 countries to be nominated for participation in the world’s most prestigious awards initiative for luxury hotels in 2014 called the 'World Luxury Hotels Awards' and for two consecutive years, Sama-Sama Hotel was awarded Asia’s Best Luxury Airport Hotel. Additionally, after two consecutive years of being named one of the winners in TripAdvisor Travellers’ Choice® awards for the Hotels category, Sama-Sama has added another feather to its cap by winning the 2015 TripAdvisor Travellers’ Choice® awards in the three winning categories of Top 25 Hotels, ranking 8th out of 25, Top Luxury Hotels, ranking 9th out of 25 and Top 25 Hotels for Best Services.
“One of our core values is making meaningful connections, if you look closely at the Sama-Sama Hotel’s logo, the stylised ‘S’ symbol signifies two people’s hands engaging in a handshake, or a sort of connection. We know our guests are international travellers and we know for a fact that they are in a league where they will be meeting a lot of people in the consequence of their travel. The meaningful connection is about doing something with your heart and being genuine. Hopefully, we’re going to exceed your expectations. And when we put the brand together, we wanted a Malaysian brand specific to airports and we wanted to put as much Malaysia into it as possible. For some people, this hotel may be the only part of Malaysia they see so we want to make sure they get most of that and feel it,” said Richard L. Dusome, Area General Manager of Sama-Sama Hotel.
Sama-Sama Hotel has 442 non-smoking guest rooms and suites that are fully computerised where all controls to the in-room amenities are accessed through a touchscreen console. This innovative feature is one of the many eye-opening things guests can expect in the period of their stay. Catered to all kinds of travellers as well, the 24-hour Health Club that comprises a gym, sauna, steam room, Jacuzzi, spa, swimming pool and tennis court are all fully-equipped for all levels of fitness and workout. For conferencing purposes, the hotel houses a Ballroom that accommodates up to 1,700 for receptions and 800 for dinner, auditorium of 184 seating capacity, eight separate function rooms, two business centre meeting rooms and an exclusive Premier Floor meeting room all installed with high-speed broadband access.
“As the world moves faster and faster and everybody’s got to be somewhere and be productive at the same time, we find people using airport hotels more often these days. It’s a convenient meeting or gathering place for senior business people. As an airport hotel, we also have the benefit of a lot of things happening around, such as the big motor events like the F1 and Motor GP as we host a crowd of people who love to watch these sports. In the last F1, we had 15 of the 20 drivers with us and that’s always interesting and fun. It’s nice to be associated with something as big as F1 and also represent Malaysia in that world stage,” added Dusome.
The combination of a strategic location and business that is driven by great service is a thing to be replicated and Sama-Sama Hotel has plans to extend this idea to more airports around the country and beyond. “We are just about to embark in a five-year plan that will include us reproducing this product in four different locations between now and 2020. These plans are in its early days but that’s what we hope to achieve. This expansion business is a lot of fun when you can take a brand like Sama-Sama Hotel and grow it,” commented Dusome.
The Sama-Sama brand is owned and operated by Malaysia Airports Holdings Berhad and currently encompasses three properties mainly the full service, five-star Sama-Sama Hotel and Sama-Sama Express airside transit hotels both in KLIA and KLIA2.
For more information and bookings, visit samasamahotels.com
